Privacy Notice: Visitors to our website

  1. Introduction

Your privacy is important to us so we developed this privacy notice to explain how we manage and look after your information when you visit –

  1. Who we are

We are UK Payments Administration Limited (UKPA), a London based company that provides services to organisations operating in the UK payments industry.

We can be found at:
2 Thomas More Square

You can contact us in the following ways:

  • by writing to the UKPA Risk & Compliance team at the above address
  • by emailing us at
  • by telephone on 020 3217 8565
  1. How we use your information

When someone visits we do not collect personal data. Cookies are not used to collect information.

  1. Transfer of personal data outside the European Union (EU)

As we do not collect personal information when you visit our website, we do not transfer any personal information outside of the European Union (EU).

  1. Automated decision making including profiling

As we do not collect personal information when you visit our website, we are unable to make any automated decisions including profiling.

  1. How long do we keep your data?

As we do not collect personal information when you visit our website, we do not retain any data.

  1. Your rights

Data protection regulation gives you a number of rights regarding your personal information processed by us.

  • The right to be informed: our obligation is to provide you with details of how we process your information
  • The right of access: allows you to be aware of and verify the lawfulness of the processing
  • The right to rectification: allows you to request the data is rectified if it is inaccurate or incomplete
  • The right to erasure: allows you to request the deletion or removal of personal data where there is no compelling reason for its continued processing
  • The right to restrict processing: allows you to ‘block’ or suppress processing of personal data
  • The right to data portability: allows you to obtain and reuse your personal data for your own purposes across different services
  • The right to object: you must have an objection on grounds relating to your particular situation

You can contact us directly by post, email, or telephone, to exercise your rights.

  1. Complaints, requests, queries

If you want to make a complaint, request or query, about the way we have processed your personal information, you can contact us directly:

  • in writing: Risk & Compliance team, UK Payments Administration, 2 Thomas More Square, London, E1W 1YN
  • by email:
  • by telephone on: 020 3217 8565

Alternatively you have the right to lodge a complaint with the regulator which oversees data protection law:

Information Commissioner’s Office
Wycliffe House
Water Lane
Tel: 0303 123 1113

  1. Changes to this privacy notice

We keep our privacy notice under regular review. Notifications of changes to this privacy notice will be via our website. This privacy notice was last updated in May 2018.

Our Story

Founded in 1985, UK Payments has over 30 years’ experience of successfully supporting a key element of the financial services sector – the payments industry.

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What We Do

We provide a comprehensive range of core support services and each of our teams has a broad and deep understanding of the payments and finance industry.

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Our Vision

Our vision of The Hub is as an outstanding environment in which to safely and effectively collaborate on industry issues and to resiliently deliver industry solutions.

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Read more about our vision of The Hub Find out more