Our Vision

Our vision of The Hub is as an outstanding environment in which to effectively collaborate on industry issues and deliver industry solutions; all securely underpinned by shared services and independent experts.

From within our central London location we bring together the entire breadth of the industry. Our clients and services encompass operating businesses, strategic business units, representative offices, change projects and special interest groups. 

Our business is to support others. We provide our clients with fully serviced offices, meeting rooms and operational facilities. Clients have the flexibility to work on a corporate, project or individual basis or work remotely from our offices.

Whether requirements are cross-industry, bespoke, long-term or one-off, we are equipped to deftly scale to manage clients and projects of most sizes.

A Changing Landscape

The Hub



e.g. Biometrics, Cryptography, Quantum, Digital, Cyber, Mobile


e.g. Government bodies, public authorities


e.g. Challengers, Credit Institutions, Retail Banks, Building Societies, Card Issuers, Corporates


e.g. Bacs, CHAPS, Cheque and Credit Clearing Company, Faster Payments


e.g. Currency, Bureau, Real-time Payments, Clearing, Settlement, Messaging


e.g. Payments UK, The UK Cards Association



← Click to explore the Hub

1. Meeting rooms

Our 18 meeting rooms suit all business occasions. Served by our in- house support team, clients and guests have access to full audio- visual conferencing, LCD projectors, and full in-house catering.

Meeting rooms

2. Hot desks

The Hub is set up to offer flexibility for all staff and visitors. This includes hot desking throughout the building supported by a dedicated IT team and free Wi-Fi.

Hot desks

3. Technology

Within The Hub we offer full teleconferencing facilities, Wi-Fi, interactive white boards, speakerphones, Microsoft Lync and SharePoint.


4. Catering

Our in-house catering provide a professional food service to staff and clients alike. From meetings and conferences to employee lunches, our caterers are on hand every day to take care of client’s requirements.


5. Radio room

The Hub has full ISDN connectivity ensuring a professional quality broadcast.

Radio room

6. Support staff

There is a wealth of knowledge within The Hub dedicated to supporting our clients with their daily activities. We have over 70 staff, supporting 14 clients, some of whom have worked with us for over 30 years.

Support staff

7. Staff rooms

Staff rooms are available on each floor and include comfortable seating, free tea and coffee, vending machines, hot water taps, microwaves, fridges, dishwashers and free books and magazines.

Staff rooms

8. Facilities management

Clients within The Hub are offered tailored office space with the flexibility to design their own working environment. This includes a choice of bespoke branding, furniture and a preferred layout to ensure the space is perfect for them.

Facilities management
Our Vision

With a proven track record of driving and responding to change, The Hub is an agile and flexible space within which our clients benefit from a one-stop shop of knowledge, experience and expertise. The benefits include:

  • a more cost-effective industry;
  • greater transparency and accountability;
  • a more innovative industry that can change at pace;
  • greater insight and distribution of best practice;
  • more management time focused on priorities;
  • lower delivery risk with faster results;
  • more productive and motivated people;
  • efficient compliance and security;
  • and a close proximity to business partners.

View our clients and industry projects Find out more