If your enquiry relates to a specific payment you have made, you should contact your bank or building society. UK Payments is unable to resolve individual cases.
Enquiries
For all enquiries, please call or email us.
General enquiries
Tel: 020 3217 8200
Email: enquiries@ukpayments.org.uk
Media enquiries
Tel: 020 3217 8200 (Option 4)
Email: press@ukpayments.org.uk
Our Location
UK Payments Administration
2 Thomas More Square
London
E1W 1YN