Contact

If your enquiry relates to a specific payment you have made, you should contact your bank or building society. UK Payments is unable to resolve individual cases.

Enquiries

For all enquiries, please call or email us.

General enquiries

Tel: 020 3217 8200
Email: enquiries@ukpayments.org.uk

Media enquiries

Tel: 020 3217 8200 (Option 4)
Email: press@ukpayments.org.uk

Our Location

UK Payments Administration
2 Thomas More Square
London
E1W 1YN

Find out more about our story Find out more