If your enquiry relates to a specific payment you have made, you should contact your bank or building society. UK Payments is unable to resolve individual cases.
Enquiry form
General enquiries
Tel: 020 3217 8200
Email: enquiries@ukpayments.org.uk
Media enquiries
Tel: 020 3217 8200 (Option 4)
Email: press@ukpayments.org.uk
Our Location
UK Payments Administration
2 Thomas More Square
London
E1W 1YN